• Acceptance of Terms By using our website, requesting roadside assistance, or communicating via SMS, you agree to these Terms & Conditions.
  • Description of Services We provide on-demand or membership-based roadside assistance (towing, jump starts, flat tire changes, lockout service, fuel delivery, etc.) within our service area. Services are subject to availability, weather, traffic, and provider capacity. We do not guarantee response times or that every request can be fulfilled.
  • User Responsibilities You must provide accurate location, vehicle, and contact information. You grant us and our providers safe access to your vehicle. You are responsible for any fees if you cancel after dispatch or if service is not possible due to inaccurate information.
  • Fees and Payment, All fees are listed on our website or quoted at the time of request. Payment is due at time of service unless you have a valid membership. We use third-party processors.
  • SMS Communication SMS is used for service coordination. By providing your phone number and requesting service, you consent to SMS messages. See our Privacy Policy for full details on opt-out and data handling. Message and data rates may apply.
  • Limitation of Liability (Critical for Roadside Businesses) We and our service providers are not liable for: delays, inability to provide service, damage to your vehicle caused by third parties, loss of personal items, consequential damages, or any damages beyond the direct cost of the service (unless caused by gross negligence). Our total liability shall not exceed the amount you paid for the specific service.
  • No Warranty Services are provided “as is.” We make no guarantees regarding response time, success of repair, or fitness for any purpose.
  • Indemnification You agree to indemnify us against claims arising from your misuse of services or inaccurate information provided.
  • Governing Law These terms are governed by California law. Any disputes shall be resolved in [your county, e.g., Contra Costa County] courts.
  • Changes to Terms We may update these terms. Continued use constitutes acceptance.
  • Contact Same contact info as in the Privacy Policy.